Customer Service Analytics
IOVOX is Europe's leading call-tracking and communication-analytics company.
IOVOX tracks all forms of inbound enquiries and provides data insight solutions to major online Marketplaces including: Auto Trader, Trusted Dealers, Zoopla, OnTheMarket, L'Argus and Pages Jaunes.
As an Ofcom regulated provider of telephony services, IOVOX is built around highly scalable technology designed to meet the Service Level needs of global brands.
"Impressed at the ease and speed of the implementation, the only thing we needed to do was add the IOVOX Enterprise telephone numbers to our website. If we ever have any questions the IOVOX support team is on hand to help immediately. I am always impressed with IOVOX's receptiveness and their drive to constantly improve and innovate their service offering."
- Jan Bilton, Head of Customer Service, Zoopla
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